Service Consultant

Florida | Posted: June 26, 2025
Apply Now Back

Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

Responsibilities and Duties

Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
Provides sales management information by completing reports.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Enhances dealership reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.

Preferably with CDK experience.

Employment Position: Full Time

Salary: $35,000.00 - $85,000.00 Yearly

Salary is not negotiable.

Zip Code: 33030

Close (X)



Browser Alert

You are using a browser that does not guarantee an optimal viewing experience.
For best results, please use one of the following recommended browsers:

PC Users: IE9+, Chrome (latest), or Firefox (latest)
Mac Users: Latest versions of Chrome, Safari, Firefox
iPad Users: iOS 6+
Android Tablet Users (Android 4+): Chrome (latest)

Note: If you are using Internet Explorer 9 or above, you may need to fix your rendering mode.
Hit F12, then ensure that the document/browser mode is set to the latest version. Please find instructions here.