Provide customers (both internal and external) requested parts and accessories in a timely manner. In addition to specifying the correctly needed items, the Parts Counterperson is responsible to solicit additional sales; charges out merchandise using the Dealer Management System, follow-up on special orders, tag, store and process warranty parts, assist in conducting inventory cycle counts and keep inventory area, parts counter and retail area/displays clean and orderly.
High School
Less than 1 year
About Us:
Edmond Hyundai is a trusted, customer-focused automotive dealership. We take pride in providing exceptional service and support to our customers — both in sales and service. We are currently seeking an enthusiastic and detail-oriented Parts Counter Associate to join our growing team.
Position Summary:
The Parts Counter Associate is responsible for assisting customers (both retail and internal service technicians) in identifying, sourcing, and purchasing automotive parts and accessories. This role requires strong product knowledge, excellent customer service, and the ability to maintain organized and efficient parts operations. This position is a salary plus commission position
Key Responsibilities:
Assist customers and technicians in selecting and locating the correct parts.
Provide accurate price quotes and availability information.
Process parts orders, returns, and special requests efficiently.
Maintain proper inventory levels and participate in periodic stock counts.
Receive, unpack, and label incoming parts shipments.
Keep parts department clean, organized, and compliant with safety standards.
Build and maintain positive relationships with customers and vendors.
Utilize dealership management system (DMS) for parts lookup, billing, and inventory control.
Qualifications:
High school diploma or equivalent (required).
Prior experience in an automotive parts department (preferred).
Knowledge of automotive systems and parts terminology.
Proficient in computer systems, including DMS software and Microsoft Office.
Strong communication, organizational, and problem-solving skills.
Ability to lift up to 50 lbs and stand for extended periods.
Valid driver’s license and clean driving record.
Benefits:
Competitive salary+ commission/bonus opportunities
Health, dental, and vision insurance
Paid time off and holidays
Employee discounts on parts and services
401(k) retirement plan
Ongoing training and advancement opportunities
