Overall Summary
Dealership Support Staff
Education
High School
Experience
Less than 1 year
Additional Information
We’re looking for a motivated and detail-oriented BDC Representative to join our Sales Department team. This role is all about staying on top of our CRM, managing customer leads, and helping bring new customers into the dealership. If you’re someone who enjoys connecting with people, staying organized, and supporting a fast-paced sales team, we want to meet you!
Responsibilities:
• Manage and update customer information in the CRM system.
• Respond promptly to internet leads, phone calls, and inquiries.
• Follow up with customers to schedule appointments and confirm visits.
• Work closely with the sales team to ensure smooth communication and handoffs.
• Track and maintain a high level of customer engagement.
• Meet daily, weekly, and monthly performance goals.
Qualifications:
• Previous BDC, call center, or customer service experience preferred but not required.
• Strong communication skills (phone, email, text).
• Comfortable using CRM systems and basic computer programs.
• Highly organized with strong attention to detail.
• Positive, team-oriented attitude with the ability to work in a fast-paced environment.
What We Offer:
• Competitive pay plan with bonus opportunities.
• Opportunities for growth within the dealership.
• Supportive team environment.
• Training and tools to set you up for success.
If you’re ready to join a growing dealership and play a key role in bringing in happy customers, apply today!